Companies use SeeWisdom to develop customer support solutions that their clientele can use instead of calling or e-mailing in their queries. SeeWisdom's solutions - on topics as varied as how to install memory into a laptop, troubleshoot a DVD problem, or put together an "assembly-required" piece of furniture - make it possible for customers to get the information they need and for companies to supply excellent and memorable customer service at the lowest possible cost.

SeeWisdom's clients have found that this form of customer training is both more satisfying to their customers and also considerably more affordable to provide. Studies show that, on average, companies spend $116 for each hour they employ of call center personnel. For companies that provide sophisticated product lines, like computers, stereo equipment and especially medical equipment, the hourly charge can be twice the average. With SeeWisdom's solutions, there is a one-time charge that usually pays for itself within months of it being deployed. Several of Seewisdom's clients use these customer training solutions both on their web sites as well as on CDs that are included within their product packaging.